Reputation Management

Your Online Reputation and Service is Much More Important than You Think

Today the customer service you provide online is just as important as the customer service that you provide in person. Before anyone decides to do business with you or your company they check the Internet. Online feedback and reviews have a major impact on their purchase decisions. It’s very importa...

How Real Estate Agents Need to Respond to Negative Online Reviews

Online reviews are a huge influence on whether a client will do business with you. If you don’t monitor and take care of your reviews you run the risk of sending a potential client straight to one of your competitors. But it’s not just the review that’s significant. How you respond is often more imp...

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